Stylised corporate meeting in a futuristic conference room with green chairs and dramatic lighting
Stylised corporate meeting in a futuristic conference room with green chairs and dramatic lighting
Stylised corporate meeting in a futuristic conference room with green chairs and dramatic lighting

Sep 20, 2025

What Really Happens After a Client Leaves the Room

Ever wondered what agencies do after you leave the room? It’s not what you think.

Erica Francis

Client Services Director

Sep 20, 2025

What Really Happens After a Client Leaves the Room

Ever wondered what agencies do after you leave the room? It’s not what you think.

Erica Francis

Client Services Director

At twcreative®, we obsess over the details you probably didn’t see, and that’s the point.

The meeting's done. The client signed off the call or walked out the door. Everyone’s smiling (mostly). Then what?

Here’s what actually happens on the agency side:

We debrief

Not in a polished, boardroom-y way. More like:

“So… did that go well?”

We replay the conversation, try to decode the feedback, and double-check we didn’t accidentally agree to deliver everything by next Tuesday (this tends to happen a lot!)

We’re honest

“I think they liked it—but they’re not quite sold.”

“Slide 7 needs to go.”

This is the bit where we realign, tweak, and decide what to take forward (and what to leave quietly behind).

We get to work

No high-fives, no dramatic rethink. Just a lot of thoughtful adjusting, reshaping, and quietly working away behind the scenes.

We’re still thinking about your brand, your goals, your audience. This always continues long after the meeting ends.

The real work often happens in the in-between

It’s not always glamorous, but it’s where ideas sharpen, relationships deepen, and good work becomes better.

Curious about the behind-the-scenes side of creative projects? Or want to chat about how client-agency teams work best together? Let’s talk.


Let’s keep in touch.

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twcreative®

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2025 twcreative®

Let’s talk.

Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After an initial meeting, we’ll provide you with a detailed plan and timeline.

Client Services Director

at twcreative®

Erica Francis

twcreative®

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After an initial meeting, we’ll provide you with a detailed plan and timeline.

Client Services Director

at twcreative®

Erica Francis

twcreative®

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2025 twcreative®

Let’s talk.

Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After an initial meeting, we’ll provide you with a detailed plan and timeline.

Client Services Director

at twcreative®

Erica Francis